Fuzzy Pet Health is a membership-based pet health company that helps Bay Area pet parents keep their pet healthy by broadening access to veterinary care.
At Fuzzy, we work every day to elevate veterinary care. We believe it shouldn’t be about episodic visits and unexpected bills any more. We’re creating a different type of relationship between vets and pet parents - one that is personal, empowering, and for the long haul.
Fuzzy’s membership model is unique - in-home checkups, medications/vaccines and online access to vets are all included in one basic annual plan. This allows the veterinarians to focus on delivering care and creating a great experience (that goes beyond a single visit), not upselling or billing. It also allows Fuzzy vets to to support members anytime they have questions or concerns about their pet’s health, not just when they’re ill.
What you'll do
Create amazing experiences through in-home or veterinary appointments. Do what's right by the pet, do what's right by the owner. Be an advocate for the Fuzzy membership (no sales experience required).
Edit and add to the notes that your veterinary assistant records during the appointment. Sign off when you’re satisfied. Assist with client communication, Ask-a-Vet telemedicine cases, and be a resource for Fuzzy members.
Who you are
You enjoy hustling and being responsive to requests.
You have a positive attitude (smile!) with the team and especially with clients.
You have a confident approach to life & problem solving.
You take initiative and make suggestions for improvements - we're always working to get better.
You're honest with yourself, our members, and your teammates.
You're flexible (roll with it - we're always learning and making mistakes).
You constantly seek to improve and are deliberately developmental.
You take feedback as GOLD. It’s not criticism; it’s the fastest way we learn & improve.
Eligibility to work in the United States and California.
Licenses in good standing.
Ability to lift up to 50# and bend over, to have good writing and communication skills, to walk up hills/stairs, to carry a vet bag; willingness to restrain animals, conduct basic diagnostic tests and be comfortable with basic healthcare procedures.
Ability to use an app on your smartphone.
We're a fast-moving startup, so a major job requirement is HUSTLE!
Additional Salary Information: We start everyone as an independent contractor and provide a clear pathway to part- or full-time employment.
About Fuzzy Pet Health
We believe pet care shouldn't be about stressful clinic visits and unexpected bills. We create a different type of relationship between vets, pets, and pet parents; one that is personal, empowering, and for the long haul.
Fuzzy Pet Health is a subscription-based pet care company that delivers veterinary care at home and via telemedicine. An annual Fuzzy membership covers in-home vet checkups, vaccines, and flea + tick + heart worm medications. Our proprietary mobile telemedicine technology saves our members hundreds of dollars in unnecessary trips to the ER and enables us to engage with our members when they need us most.