Marina Village Veterinary provides integrative veterinary medical care to the local small animal pet population residing in Alameda, Oakland, Berkeley and San Francisco. We provide a FUN and enthusiastic working environment and treat our staff as family! We are a full-service, 2-doctor practice, offering veterinary medicine, surgery, dentistry as well as alternative modalities such as acupuncture, chiropractic, traditional Chinese herbal therapy and cannabis counseling.
Our doors opened in February 2018 on the west side of Alameda – we are grateful to be the first Holistic veterinary hospital in the community of Alameda.
Who you are:
You are an experienced manager who thrives when helping others grow. You are an ISTJ or ESTJ.
You will be challenged, you will learn, you will be rewarded for your continued growth.
Apply and expand your compassion, skills, and ambition with us!
Some of the responsibilities you will own in this role:
Be responsible for financial reporting, including accounts receivable, income reconciliation, credit, accounts payable, inventory, budgeting, and assist practice owner in setting fees.
Set up SIMPLE IRA, and oversee retirement account funding.
Oversee medical record management
Create and maintain staff schedule, for veterinarians, receptionists and technicians.
Oversee building and equipment management – delegate accordingly if necessary
Act as a consummate leader and role model for the Marina Village Veterinary hourly staff, including providing timely feedback, positive support, and professional guidance
Provide excellent client service in the following areas: grief counseling and education.
Partner with the Practice Owner in recruiting, interviewing, assessing, and hiring staff
Oversee onboarding activities of new hires
Oversee creation and implementation of all hospital policies and procedures
Fill in as needed when short staffed.
Organize and lead staff meetings
Answer 50 million questions a day.
Positively collaborate with practice owner to ensure appropriate staffing levels, maximum efficiency, effectiveness, and compliance with all of our policies and procedures
Develop and implement strategies and tactics to achieve client satisfaction targets
Participate in and help organize additional fundraising and charity events (eg., annual Art & Wine Festival)
Basic required qualifications:
3+ years of experience in a clinical veterinary setting as acting practice manager, including experience training team members, applicable College degree. Veterinary Practice Management Certification preferred.
Schedule flexibility to effectively manage staff in a 2-hospital environment (future)
Excellent leadership, interpersonal, presentation, and organizational skills
Strong working knowledge of MS Office suite; cloud-based PMS
Full-Time; at one of two sites in Alameda
Additional Salary Information: Bonus at end of first 12 months of employment
About Marina Village Veterinary
We are a 2-doctor, holistically-minded small animal hospital located in the city of Alameda, CA, in the heart of the SF Bay Area. Our doctors and staff aim to provide excellent client and patient care, with a focus on acupuncture, chiropractic, Chinese Herbal medicine, nutrition and cannabis consultations. We are a full-service hospital, providing surgical, dentistry and internal medicine consultations for clients. We use digital radiography, digital dental radiography, ultrasound, in-house blood analyzers and state-of-the-art monitoring equipment.