Due to rapid growth, BluePearl Veterinary Partners, based out of Philadelphia, PA is now hiring for a dedicated, knowledgable, experienced leader to join our team in the Northeast as a Director of Field Operations.
The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness.
The position is based from a home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward a strategic plan, and drive operational excellence.
As a Director of Field Operations you will:
Champion and represent the BluePearl mission and vision in all interactions.
Communicate and support key initiatives impacting hospital staff, translate organizational objectives into the market and hospital-specific market plans.
Monitor hospital KPIs and manage the execution of plans to achieve KPI performance objectives, in partnership with Regional Vice Presidents.
Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate.
Be accountable for associate engagement and retention.
Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.
Lead, direct, mentor, and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership.
Ensure a culture of self-development is present amongst leaders and contribute to the creation of a talent pipeline to support future organizational growth.
Be responsible for hiring, training, performance coaching, and succession planning for hospital management positions, in partnership with P&O.
Ensure standards for service quality, equipment, and Veterinarian productivity/performance are met and that cost-effective technology is used to maximize production.
Ensure fixed assets are preserved.
Initiate recommendations for purchases of new equipment and improvements.
Advise direct reports regarding labor issues including safety, security, scheduling, training and protocols.
Ensure direct reports are adhering to Company policies.
Maintain current knowledge of information technology as it relates to hospital operations.
Partner with assigned Veterinary Relations Managers (VRMs) to collaborate on pDVM referral strategies that impact assigned markets.
Collaborate with the BluePearl Support Team to develop solutions for escalated hospital matters and influence hospitals to shape adoption and ensure effectiveness of solutions.
Bachelor's degree in related discipline or equivalent combination of education and experience required. Graduate degree and/or relevant certifications are a strong plus.
7+ years' of relevant professional experience required with at least 3 years of multi-site operational management within an organization of similar size, scope and/or complexity. ($25MM revenues or greater).
Prior experience in veterinary or similar industry strongly preferred.
BluePearl is committed to developing a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The Company is proud to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
About BluePearl Veterinary Partners
No two days are the same when you work at a BluePearl specialty and emergency pet hospital.Your experiences will be challenging – and inspiring – as you help pets in crisis. You’ll work on the leading edge of veterinary medicine, see the latest research in action, and elevate your skills in ways you never could at a traditional practice.As part of our skilled and compassionate team, you will support BluePearl veterinarians with all phases of patient examination and inpatient and outpatient care. This includes emergency cases, as well as specialty treatments and procedures for both in-patient and out-patient clients.Success is a shared endeavor at BluePearl. It’s our job to ensure that you receive continuing education and growth opportunities that will enhance your knowledge and enrich your career. When you join us, you will:Work in modern facilities with advanced technologies.Receive a yearly continuing education allowance.Learn from with the best veterinary teams in the nation.Be eligible for 90%-paid scholarships from Penn Foster, an AVMA-CVTEA accredited online school.Get free access to VetFolio and AtDove for online veterinary topics and RACE-approved continuing education.Use B...luePearl University, our in-house learning and professional development portal.Receive Veterinary Technician Specialist (VTS) mentorship and career support.Get free access to online CE from inudstry resources such as VetFolio and AtDoveDepending on your location, you will also have the chance to cross-train in specialty areas which may or may not include:Avian & Exotics MedicineBehavioral MedicineBlood BankCardiologyCritical CareDentistry & Oral SurgeryDermatologyDiagnostic ImagingEmergency MedicineHemodialysisIntegrative & AcupunctureInternal MedicineNeurologyOncologyOphthalmologyRadioiodine 1-131RehabilitationSurgery