We are looking for an experienced Practice Manager for our AAHA Accredited, Feline Friendly, modern and busy practice.
Our purpose is to change the experience of "Going to the Vet" to a position one, we do this with excellent communication and excellent medicine. Our promise to our clients: We are Happy to Help.
Keep in mind a few things regarding the position! We are open Monday through Saturday, opening shifts begin at 7:30am and closing at 6pm on weekdays, we generally leave by 7pm but occasionally stay as late as 8pm, we close at 2pm on Saturdays. Practice manager hours are variable at 40 hours per week.
This position oversees all aspects of operations including leading the hospital leadership team which consists of the Director of Client Services (lead CSR) and the Director of Patient Services (lead technician). Establishes financial plans, goals, controls and reporting systems. Oversees and has final decision on hospital operations not pertaining to medical protocols. This position manages the staff and office by instituting and maintaining compliance with policy and ensures compliance with job descriptions. The Practice Manager uses statistical management to make decisions, ensures smooth and efficient patient flow, creates an environment where clients feel competently serviced and where staff can work together as a team.
Most important to us is that our practice manager create a supportive and positive atmosphere based around our core focus and our core values for our team, clients and patients.
Vision, Dental, supplemental insurances and retirement plan available, uniforms provided after 90 days. A $5,000 stipend is provided for insurance, licensing and other job related expenses. 2 weeks paid vacation and sick time as needed.
Please complete the following questions, email back to me and I will contact you for the next step of the process!
If you were a food item in the pantry, what would you be?
What do you hope to learn or achieve while working here?
Describe the most difficult professional situation, in a work environment, you have had to deal with? What was the end result?
Describe the best or most positive professional situation you have experienced.
Thank you and best of luck!
Experience in the Veterinary / Animal Health Industry
Ability to communicate with other people in stressful situations.
Ability to work more than 10 hours on your feet
Ability to learn and be humble.
Core Value Alignment
Employer will assist with relocation costs.
Additional Salary Information: Negotiable based on experience, track record and working interview, benefits available
Internal Number: 002
About MuraBella Animal Hospital
MuraBella Animal Hospital and our new location Shores Animal Hospital are proud to serve St. Augustine, FL and surrounding areas. Our purpose is to change the experience of "Going to the Vet" to a positive one, for patients, clients and our team. We believe in gold standard care and excellent customer service. We are unique because we are family friendly (kids are welcome, clients or team members), we work to make each visit a positive experience (fear free techniques and exams on the front steps!) and we are proud to give back to our community (we support little league teams, our local schools, swim teams, ect).
Join our team and be the doctor you want to be. We allow our associates to push themselves and grow no matter when you graduated.We also believe in work life balance and associates are scheduled on average less than 40 hours per week, two Saturday shifts per month and no on-call or ER shifts. Our doctor team is welcoming and supportive with regular meetings to get issues solved and new ideas moving forward.
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